Question 1

What does the public diagnostic inspect?

Accepted Answer

It reads a limited set of publicly reachable pages and records observable HTML, metadata, heading structure, image alternatives, internal and external links, structured-data presence, response timing, HTML weight, and website-linked social profiles. It does not access private analytics, source repositories, customer records, or authenticated screens.

Question 2

Why are Health, Coverage, Confidence, and Risk separate?

Accepted Answer

The report separates a sample health index, discovered-page coverage, evidence completeness, and finding severity pressure. These are different measurements and should not be treated as one certainty score.

Question 3

Can Genesis compare my website with a competitor?

Accepted Answer

Yes. Genesis can examine two publicly accessible websites under equivalent scan limits and show observable differences. It cannot retrieve a competitor's private analytics, customer data, credentials, or internal performance metrics.

Question 4

Does every finding have an automatic repair?

Accepted Answer

No. Automatic repair acceptance is limited to capabilities that are specifically implemented, authorized, tested, and reversible. A finding can be valid even when no automated fix exists yet.

Question 5

What can a repair package contain?

Accepted Answer

A verified package can include reusable code, platform compatibility, START-HERE directions, installation steps, verification checks, expected results, and rollback instructions.

Question 6

How do I know whether something was actually repaired?

Accepted Answer

A finding is not a repair. Verification requires the exact authorized change plus before-and-after evidence, regression checks, preservation checks, and any remaining limitations.

Question 7

What does Genesis FX cost?

Accepted Answer

The current published starting rate is $19.99 USD for one supported backend repair on one website, subject to feasibility, scope, and approval before payment.

Question 8

Are subscriptions required?

Accepted Answer

No. One-time work and free tools are separate from future subscription plans. A subscription should never be required merely to run the public diagnostic.

Question 9

How do refunds work?

Accepted Answer

Cancellation and refund are different actions. Refund requests are reviewed against the purchase terms, provider-confirmed payment status, work already delivered, and applicable law.

Question 10

Does Genesis store the pages it scans?

Accepted Answer

The public scanner stores structured diagnostic evidence and results, not a permanent copy of every fetched HTML page. Connected services require separate authorization and disclosures.

Question 11

Can Genesis diagnose social-media performance?

Accepted Answer

Public discovery can identify website-linked profiles and public signals. Account-level reach, engagement, campaign, and audience data require an authorized provider connection.

Question 12

Can anyone read or post in the forum?

Accepted Answer

Public discussions can be browsed openly. Posting and account-specific actions require an eligible signed-in account and remain subject to community and privacy rules.

Question 13

Does a score guarantee rankings, revenue, security, or compliance?

Accepted Answer

No. Scores summarize available evidence. They are not guarantees of rankings, revenue, cybersecurity, legal compliance, accessibility conformance, or repair success.

Question 14

Can I use Genesis when I do not have a website yet?

Accepted Answer

Yes. Build an Idea organizes requirements, assumptions, launch criteria, and risks before implementation. It does not automatically build or charge for an application.

Ask a question. Get the direct answer.

Search the question you already have.

14 answers

Open What We Repair.

Use Support.

Visit the Forum.

Ask a question. Get the direct answer.

Search the question you already have.

14 answers

DiagnosticsWhat does the public diagnostic inspect?

DiagnosticsWhy are Health, Coverage, Confidence, and Risk separate?

ComparisonCan Genesis compare my website with a competitor?

RepairsDoes every finding have an automatic repair?

RepairsWhat can a repair package contain?

RepairsHow do I know whether something was actually repaired?

BillingWhat does Genesis FX cost?

BillingAre subscriptions required?

BillingHow do refunds work?

PrivacyDoes Genesis store the pages it scans?

SocialCan Genesis diagnose social-media performance?

CommunityCan anyone read or post in the forum?

TrustDoes a score guarantee rankings, revenue, security, or compliance?

IdeasCan I use Genesis when I do not have a website yet?

Open What We Repair.

Use Support.

Visit the Forum.