Common symptoms
- Link opens a 404 page
- Navigation leads nowhere
- Old URL no longer resolves
- Crawler reports broken internal links
Broken Links or 404 Errors? Find the Failed Destination
A broken link is not just a visual defect. The destination may be missing, moved, blocked, or returning a server error. Genesis records the observed response and routes the issue toward the smallest safe correction rather than blindly redirecting every failure to the homepage.
Possible causes
- Deleted or renamed route
- Incorrect href
- Missing redirect
- Case-sensitive path mismatch
- Server or deployment failure
Diagnose the exact failure before choosing a repair.
Genesis separates the visible symptom from the underlying technical cause. Run the supported diagnostic first, review the evidence, and then use a matching repair only when the failure is actually verified.
- Platform scope
- Public websites
- Category
- Links & navigation
- Last updated
- 2026-09-13
Next step
Start with a free diagnostic. If Genesis verifies a problem and a compatible treatment exists, it will route you to the relevant Code Store product or repair path.
Run a Website Diagnostic